Managing Director, Kcb Insurance Agency Ltd

Key Responsibilities

  1. Develop and implement the overall KCBIA business strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
  2. Proactively manage the KCBIA business plan, to set objectives, forecast, prepare annual budgets and drive the achievement of the unit’s financial targets.
  3. Drive sustainable growth through the delivery of innovative and customized Insurance solutions to meet identified customer needs.
  4. Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the KCB Group.
  5. To build and maintain collaborative and strategic relationships with relevant internal and external stakeholders to drive the development and delivery of business solutions.
  6. Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
  7. Maintains a detailed and current understanding of the industry; (at a macro, current market structures, trends; regulatory requirements and issues) to ensure that that opportunities are realized and the risks mitigated.
  8. Spearhead the reviews and implementation of quality operations standards, risk management and ensure compliance to the Company’s policies, procedures and regulatory requirements.
  9. Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment for the KCBIA.
  10. Lead, motivate, and continuously develop a credible high performing team.



Qualifications and Requirements

  1. Have 6-8 years of relevant professional experience in Executive/Senior Management working in the Insurance and or related financial services.
  2. Experience in managing an Insurance Brokerage agency is preferable.
  3. Have proven track record of attaining targets of business growth and profitability of insurance or annuity products.
  4. Degree in Insurance, or Business, Finance, or other related field from an accredited institution and relevant professional qualifications.
  5. Excellent written and verbal communication skills,
  6. Demonstrable cross-cultural, people and relationship management skills, interpersonal skills, networking and negotiation skills, with the ability to lead and work well in a team environment and/or independently. 
  1. Commercial outlook — desire to generate revenue in cooperation with other entities of KCB Group Limited. Entrepreneurial / desire to succeed.
  2. Have appreciation and operating knowledge of the regional financial services industry (especially operating dynamics of East Africa), market and global trends as well as challenges
  3. Sound understanding of statutory and regulatory requirements of corporate governance, business and Insurance operations of East Africa.
  4. Demonstrable ability to adapt and operate in a matrix management and reporting environment.
  5. Highest standards of personal conduct, professional performance and business ethics


The above positions are demanding roles for which the Bank will provide a competitive remuneration package to the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV. 

To be considered your application must be received by Monday 14th January, 2019 

Qualified candidates with disability are encouraged to apply. 

Only short listed candidates will be contacted. 

NB: In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:

National I.D.

KRA Pin Card

Birth Certificate of self

Passport Photo (White Background)


Police Clearance Certificate (less than 5 Months old)

Academic and Professional certificates, including official transcripts

Certificates of Service from previous employers as applicable

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