Manager, Operational Risk

The Position:

Operational Risk is a department within Risk division that works with Business units within the Bank to establish, maintain and continuously improve operational Risk management capabilities.

Reporting to the Head of Operational Risk, the holder of the position will support the effective and proactive management of Operational Risks at an integrated level within the Bank, aligned to the Business strategy, Operating model and Group Operational Risk policies. The role calls for partnership with head office, branches and risk stakeholders to ensure that the processes for identifying, measuring, controlling and reporting of operational risk is aligned to the integrated Operational Risk framework.

Key Responsibilities:

  • Provide expert advice, share best-practice/risk mitigation techniques with management to enable pro-active management of risks within their Business units.
  • Implement tools, for identification and assessment to identify control, manage and measure enterprise wide non-financial Risks as per the Group Operational Risk management policy and incident management framework.
  • Implement and maintain a framework of incident and loss reporting (LDM) event magnitude and frequency measurement formulating lessons learnt and development of risk control recommendations.
  • Implementation of the Groups Risk Control Self-Assessment (RCSA) framework incorporating qualitative and quantitative scores for management and control of operational risks.
  • Analysis of RCSA, LDM, Audit report to build controls by mapping procedures and policies to comply with internal, statutory and regulatory requirement.
  • Keep actionable track on Group-wide risk profile and develop operational risks reports for management and board to facilitate active operational risks oversight.
  • Maintain and support change initiatives on New Product/Process and Geographies and the implementation process.
  • Establish comprehensive and a continuous training program on various risks that the Bank faces so as to embed knowledge of policies and procedures across the business.
  • Calculation/ measurement of Operational Risk Capital using advanced methods.
  • Champion consolidated risk reporting with a view to standardizing risk reports for the different governance forums.
  • Review frequency and seriousness of breaches and significant increases in operational risk exposure to maintain Bank’s Risk tolerance levels.
  • Review and evaluate internal controls and propose appropriate recommendations for any changes and/or enhancements; Ensure that agreed remedial actions adequately address internal control deficiencies and thereafter ensure regular follow up to ascertain execution and effectiveness.
  • Implement an enterprise wide Group Risk Management framework as per Basel II Accord and regulatory requirement.

The Person:

For the above position, the successful applicant should have the following:

  • University Degree in a Business related field from an institution recognized by Commission for University Education
  • Professional qualifications in ACI and / or GARP, APRM, CRA, PRM, FRM is required
  • Masters’ degree in a relevant field is added advantage
  • Minimum of 7 years’ working experience in a Banking environment having had:
    • 3 years’ experience in Audit or Risk management
    • 4 years’ management level experience in Banking Operations, Credit, or Finance Units

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Friday, 24th May 2019.

Only short listed candidates will be contacted

NB: In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:

  • National I.D.
  • KRA Pin Card
  • Birth Certificate of self
  • Passport Photo (White Background)
  • NSSF Card
  • NHIF Card
  • Police Clearance Certificate (less than 5 Months old)
  • Academic and Professional certificates, including official transcripts
  • Certificates of Service from previous employers as applicable


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