We all know the stress that comes with forgetting your PIN or worse, having blocked it.  Don’t stress, the next time you are faced with any of the above challenges, simply walk into any KCB ATM and reset it easy and stress free.

No need to go to your branch we’ve got you sorted anywhere across Kenya with our network of ATMs.

To reset your Mobile banking PIN simply follow the steps below:

  1. Visit a KCB ATM
  2. Insert your debit card
  3. Enter your ATM PIN
  4. Select Mobi
  5. Enter your registered phone number
  6. Complete Transaction


*You will receive a one-time PIN that you must change within 48 hours.

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