Unclaimed Financial Assets

The Government of Kenya has mandated funds in dormant accounts to be sent to the Unclaimed Financial Assets Authority (UFAA).

KCB Bank Kenya LTD classifies a dormant/unclaimed account as an account where a customer has not made any transactions (deposits or withdrawals).

A KCB account is classified as follows based on inactivity:

  • Inactive – after 6 months
  • Dormant – after 2 years
  • Unclaimed – after 5 years

All unclaimed funds in accounts will be sent to the UFAA upon expiry of the period.

To reactivate your inactive/dormant account, you will be required to:

  1. Visit a KCB Branch with your National Identification Card
  2. Fill in a reactivation form
  3. Make a deposit into your account.

For further assistance, kindly visit your nearest KCB Branch.


For more information on how to recover your funds from UFAA visit http://www.ufaa.go.ke/

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