Relationship Manager, Sahl - Takaba Branch

Reporting to the Branch Manager the job role will be responsible for creating and maintaining Relationships with Islamic Banking customers both Retail & Corporate in a manner that grows business product uptake and utilization.

Key Responsibilities:
• Managing and leading customer relations, both corporate and Retail.
• Shari’ah compliant product sales and other cross sales of other basket products as per targets.
• Liaison with Relationship teams and Retail Branch network to grow the business.
• Risk Management to mitigate losses e.g. Frauds and revenue leakages.
• Training and development of branch staff.
• Proper Documentation and administrations of Shari’ah compliant portfolios.
• Managing PAR as per set targets.
• Responsible for leadership, management, growth and maintenance of the SAHL book.
• Maintain and grow the existing SAHL customers through enhanced relationships.
• Achieve the set targets in terms of numbers and values for both liabilities and assets.
• Monitor and manage SAHL customer complaints, constantly review service delivery standards and position staff in a way which ensures maintenance of the highest service standards.

The Person
For the above position, the successful applicant should have the following:
• Bachelor's degree in any field is required.
• Professional qualification in Islamic Banking Certification is added advantage.
• Master’s degree in strategic management is added advantage
• 3 years’ work experience, with at least:
 2 years’ experience in Sales & Relationships is required.
 2 years’ experience in Credit is required.
 2 years’ experience in Banking operations is required.

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

Qualified candidates with disability are encouraged to apply.
Only short-listed candidates will be contacted.