Senior Manager, Investment Groups

The Senior Manager, Investment Groups exists to drive growth, profitability, and engagement within the investment groups segment, including savings clubs, and collective investment groups. The role is responsible for proposition development, portfolio management, and execution of strategies that deliver tailored financial solutions, deepen relationships, and strengthen the bank’s positioning as the preferred partner for investment groups.

Key Responsibilities

• Deliver portfolio growth targets by executing strategies that increase investment group acquisition, balances, and overall segment revenue.
• Drive profitability and revenue performance through effective cross-sell, retention, and yield optimization initiatives.
• Identify growth opportunities by analysing market trends, customer behaviour, and competitor activity to inform strategy.
• Design and enhance segment propositions tailored to the needs of investment groups with measurable outcomes such as product uptake, penetration rates, and customer adoption.
• Strengthen customer relationships and engagement with investment groups, measured through retention rates, wallet share, and satisfaction scores.
• Expand segment visibility and reach through targeted outreach initiatives, partnerships, and community engagement, measured by acquisition and brand presence.
• Drive execution of segment initiatives in collaboration with internal teams(product, marketing, digital, and operations), ensuring timely delivery against agreed KPIs and campaign targets.
• Enable frontline teams through training and support, improving sales productivity, conversion rates, and customer engagement.

The Person

• Hold a bachelor’s degree in business or any relevant degree from a recognized university.
• Professional qualifications in project management or business field is an added advantage.
• At least eight years' relevant working experience in a similar sized organization, including specific experience in the below areas:
o 6 Years’ Experience in Financial Industry/Banking
o 5 Years’ Experience in People Management
o 4 Years Experience Sales and Sacco & Co-operative.
o 4 Years’ Experience in portfolio Management and Product Development
o 4 Years’ Experience in Customer care/ Relationship Management
o 2 Years’ Experience in Credit Appraisals
The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Friday, 24th July 2026.

Qualified candidates with a disability are encouraged to apply.

Only short-listed candidates will be contacted.