Senior Relationship Manager, Industrials

Reporting to the Sector Head Industrials, the staff will be responsible for Implementing the Corporate Banking Customer Value Proposition (CVP), Industry Value Propositions (IVPs), initiatives and activities aimed at optimising both customer experience and profitability for the bank and for the businesses. They will grow and retain a portfolio of high value Ccorporate Banking relationships by performing proactive and value adding portfolio management

Key Responsibilities

• Implement sector strategy in line with the overall Sector and Division Strategy.
• Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
• Execute client deals in line with developed strategic client plans.
• Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
• Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank
• Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities
• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.

The Person

For the above position, the successful applicant should have the following:
• University Degree from a recognized institution.
• Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management.
• 3 years working on Credit and Financial Analysis
• 4 years Client Portfolio Management Industrial related.
• Knowledge of Trade and Transaction Banking products
• Digital Savvy and Computer literacy
• Entrepreneurial and Commercial thinking
• Excellent research, analytical, and problem-solving skills.
• Integrity & courage to challenge actions within various business units and the status quo.
• Strong persuasion, management and communication skills
• Strong organizational skills
• Excellent stakeholder management skills
• Creative approach, with the ability to anticipate challenges and develop innovative solutions

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.
To be considered your application must be received by Tuesday, 13th October 2026.