Ways of banking

How to register

1. Dial *522# enter your mobile banking PIN
2. Select Cash Transfers
3. Select PesaLink and proceed to Register.
4. Confirm your account to be linked to your mobile number. By default the mobile number linked will be your mobile banking registered number.
5. You will receive an SMS from PesaLink confirming successful registration.

Once you link your KCB Bank account(s) to PesaLink, you will be able to access PesaLink services via:

• KCB Mobile banking- Via USSD *522# and via the KCB App
• KCB Internet Banking - https://onlinebanking.kcbgroup.com/netteller-war/
• KCB ATMs
• KCB Branches countrywide
• KCB Bank Agents

How to receive money to your KCB Bank account.

1. The sender should be registered with PesaLink.
2. Request the sender to send money to your KCB Bank account and the money will be deposited real-time.

How to send money to an account in another bank

• Via USSD

1. Dial *522#
2. Select Cash Transfers
3. Select PesaLink
4. Select Pay a Person
5. Choose either Pay to a Phone, an Account or a Card
6. Select the KCB account to pay from
7. Select the batch where the beneficiary bank falls (based on the bank’s first letter)
8. Select the beneficiary bank receiving the money
9. Enter the Beneficiary Account to pay
10. Enter the amount and submit the transaction
11. Enter payment description (i.e. Reason for the payment)
12. Confirm the payment

You will receive 2 SMS’s, one from KCB and another one from PESALINK confirming the transaction. 

• Via the KCB App

1. Open your KCB App.
2. Select Cash Transfers
3. Select Send to Other Bank or Mobile
4. Search and select the beneficiary bank where receiver’s account is domiciled.
5. Enter the recipient account number, recipient account name, amount & submit.
6. Enter the mobi PIN and confirm.

You will receive 2 SMS’s, one from KCB and another one from PESALINK confirming the transaction.

PesaLink Fees & Charges

*Effective 1st July 2020, PesaLink transactions between KES 10 - KES 1000 remain FREE!

Download Pesalink FAQS