Borrowing airtime just to buy or have airtime is a very Kenyan move. Tunakuona sana! Yet, there’s ways to make it so much simpler for you.
With the KCB Mobile App you can top up any network Safaricom, Airtel or Telkom straight from your account, for your own line or someone else's. Here's how to buy airtime on the KCB App or dial *522# in seconds.
What you need
• The KCB Mobile App (or any phone for *522#).
• The phone number you want to top up.
• Enough money in your KCB account.
How to buy airtime on the KCB App
1. Open the KCB Mobile App and select Buy Airtime.
2. Choose My Number or Other Number.
3. If buying for someone else, enter their phone number.
4. Select the network if you are prompted to.
5. Enter the amount.
6. Confirm the details and authorise with your PIN.
7. Airtime is delivered instantly. Keep the SMS as your receipt.
How to buy airtime via *522# (no smartphone)
1. Dial *522#
2. Select Payments
3. Select Buy Airtime.
4. Choose your own or other number, select network, enter the amount, and confirm with your PIN.
Tips to avoid mistakes
• Double-check the phone number before you confirm airtime cannot be reversed once it is sent.
• You can top up any network from the same place, so there is no need to switch apps.
• Buying for a parent, child or employee? Just enter their number under Other Number.
Frequently asked questions
Can I buy airtime for any network?
Yes, you can top up Safaricom, Airtel and Telkom lines from the KCB App.
Can I buy airtime for someone else's line?
Yes. Choose Other Number and enter the phone number you want to top up.
Is there a minimum or maximum amount?
Minimum is ksh 10 and maximum is Kes 9,999
Is there a charge to buy airtime on the app?
There is no charge
Can I buy airtime without a smartphone?
Yes, dial *522# and select Buy Airtime.
I bought airtime for the wrong number can I reverse it?
Airtime generally cannot be reversed once sent; we have set the limit to ksh 9,999 so always double-check the number before confirming.
Get started
No more borrowing airtime just to buy airtime. Set up the KCB App, or use *522#, and top up any line yours or someone else's straight from your account, on any network.