To a KCB Bank account using *522#

• Dial *522#


• Select Payments


• Select Receive Western Union


• Select KCB Bank Account


• Select the KCB Account to receive the money


• Enter the MTCN


• Enter the expected Amount


• Enter the Sender’s Country name


• Accept the Terms and Conditions


• Enter your KCB mobile banking PIN


• Confirm the transaction and submit


• Money will be deposited into your KCB Account

To a KCB Bank account using the KCB App

• Open the KCB App


• Select Global Transfers


• Enter your KCB Mobile banking PIN


• Select Receive Money


• Fill in the transfer details (MTCN, Expected Amount, Sender’s details, and Purpose of Transfer)


• Select the KCB Account you want to deposit the money into


• Confirm the transaction


• Money will be deposited into your KCB Account