BANK

About KCB

KCB Bank Kenya Limited is a financial services provider headquartered in Nairobi, Kenya. It is licensed as a commercial bank, by the Central Bank of Kenya, the national banking regulator. The bank has also been running Agency banking model.

Our Mission

To drive efficiency whilst growing market share in order to be preferred financial solutions provider in Africa with global reach.

Our Vision

To be the preferred financial solutions provider in Africa with global reach.

Our Purpose

For People. For Better.

Our purpose is why we exist.

It’s about working every day for our customers, for our colleagues and for everyone in the communities we serve. We need to have the drive and ambition to make things better, improving our organization each and every day.

Our Values

Closer

To be Closer is to get to know the people you work with and the customers you serve beyond being just a colleague or a customer. It’s about valuing the human being.

  • In touch with our customers.
  • Looking out for our colleagues.
  • Proactive, enhancing their lives.

Connected

To be Connected is to realize we are all part of one team, with one purpose. It’s about breaking down silos and gaining inspiration about best-practice from other sectors.

  • In touch with our customers.
  • Looking out for our colleagues.
  • Proactive, enhancing their lives.

Courageous

To be Courageous is to challenge the way things are done today in a constructive way. It’s about finding ways to do things differently and sharing ideas to make things better.

  • Going beyond the status quo.
  • Acting with purpose and direction.
  • The head and the heart guide us.

Our Behaviours

To behave in a Closer way is to:

• Get to know your customers and the people you work with personally.

• Anticipate internal and external customers’ needs and be proactive in providing support.

To behave in a Connected way is to:

• Act as one team; one KCB Group.

• Get inspired by other industries’ innovations and look for ways to apply these to KCB Group.

To behave in a Courageous way is to:

• Challenge the way things are done in a constructive way.

• Share ideas to make things better.

• Be passionate.

Our History

We are proud of our history and heritage which is rooted as far back as the nineteenth century. Take a look at how far we have come since our inception, back in 1896. Start scrolling to explore.

Where We Stand

  •  
    KES 1.4Tr  Asset Base
  •  
    206 Branches
  •  
    475 ATM
  •  
    25,858   Merchants and Agents
  •  
    6,605 Employees
  •  
    28.9M   Customers
  •  
    2M + Social Media Followers