From a KCB Bank account using *522#

• Dial *522#


• Select Card Services


• Select Load Card from Bank Account


• Select the KCB Account to Load the card from


• Enter Bank Card Number


• Enter the Amount


• Enter your KCB mobile banking PIN


• Confirm the transaction and submit


• You will receive a credit confirmation to the card

From a KCB Bank account using the KCB App

• Open the KCB App


• Select Load Card


• Select the KCB account to load the Card from


• Enter the Card Number


• Enter Card Name


• Enter the Amount and submit


• Enter your KCB mobile banking PIN and commit


• You will receive a credit confirmation to the card