Universal Banker, Moyale Branch

Reporting to Branch Manager Moyale Branch, the role will be responsible for the implementation of all banking propositions to deliver growth and maintenance of these portfolios within the assigned branch.

Key Responsibilities; -

• Grow and maintain the existing Bank liability and asset portfolios through enhanced relationship management.
• Gather market intelligence to Identify opportunities for Business growth and develop value chain synergies.
• Achieve the set targets in terms of numbers and value for both liability and assets.
• Ensure timely and accurate processing (appraisals and recommendations) of all credit applications and account opening documents within SLAs.
• Drive NFI through all digital platforms and cross sell other bank products (tills, credit cards, mobi, IBank, Lipa Karo, Malipo portal, Sahal, Bancassurance).
• Manage overall PAR for all Micro and SME credit facilities at the branch to ensure it is below 5% and early Vintage at 0.25%.
• Grow and maintain Biashara Club Portfolio and revenue through membership recruitment, facilitate and coordinate Biashara club activities. 
• Overall management/ monitoring of the branch products to ensure Nil frauds and losses.
• Constantly review service delivery standards to achieve and maintain excellent customer service.
• Enterprise Wide Risk Management -Adherence to Standard Operating Procedures (SOPS),Anti-Money Laundering(AML),combating the Financing of Terrorism(CFT) and know your customer (KYC) procedures in order to mitigate against losses, frauds, forgeries, and regulatory penalties..

The Person

For the above position, the successful applicant should have the following:

• Bachelor's Degree from a recognized university.
• At least 4 years General Banking experience of which one must have:
• 1-year Experience in Sales.
• 1-year Experience in Customer Service/Relationship Management.
• 1-year Experience Credit Analysis.
• Demonstrated consistent high performance in role(s) held in the last three years.
• Possess sound knowledge of bank products and ability to offer product solutions to business clients.
• Excellent communication and presentation skills.
• Excellent interpersonal, and negotiation skills with the ability to network and generate new business.
• Excellent sales and client relationship skills.
• Demonstrate sound knowledge of banking business and operations.

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Friday 21^st March 2025

Qualified candidates with disability are encouraged to apply.

Only short-listed candidates will be contacted.