Digital Financial Services Manager, Growth – International Anglophone

The job holder is responsible for the incubation and scaling to value of digital products across and within all Anglophone international businesses (Uganda, Tanzania, South Sudan). Ensuring quick adoption, scaled usage and embedment of KCB digital payments, lending, and saving products across each country business as per business plan. Leverage subsidiaries branch retail network, corporate business, and channels to deliver strong products penetration across the entire DFS portfolio.

Key Responsibilities

• Revenue targets: responsible for ensuring that DFS revenues and profitability targets are met across and within the Anglophone international business (Uganda, Tanzania, South Sudan).
• Incubate and drive-up scaling, penetration, adoption, and embedment of new digital products / enhancements within and across the Anglophone international business.
• Ensuring digital products distribution is achieved based on DFS route to market Agents, Merchants, Aggregators and Partners).
• Leverage the branch network and resources to drive penetration and scaling of new digital products / enhancements through embedded market activations and training engagements.
• Gather market information and deep insights to help commercialization teams develop and fine tune digital products and GTM solutions for the Anglophone international business (UG, TZ, SS)
• Grow and sustain a healthy sales pipeline of merchants, value chain partners and customers to scale to value new and current digital products.
• Seek, chronicle, and deploy digital sales process innovation and best practice across and within all Francophone international businesses.
• Collaborate with international business partners (DFS group and country teams) to secure deeper penetration, advocacy, and championing of the delivery to value of digital products and services.
• Design and deploy innovative localized go to market strategies and tactics to quickly scale recruitment and conversion of digital product customers in line with business case for current and new digital products / enhancements.
• Ensure the various Country DFS, Retail, CX and channels teams within the Anglophone international business (UG, TZ, SS) are trained and have all the tools of trade available for execution success.

The Person

For the above position, the successful applicant should have the following:

• Possess a Bachelor's degree from a recognized university
• A minimum of five (5) years' experience in the field
• Experience in Sales management in financial services or fintech sector   
• People management     
• Driving country &/or multi-country sales

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Friday 21^st March 2025

Qualified candidates with disability are encouraged to apply.

Only short-listed candidates will be contacted.