SAHL Compliance and Operations Manager

The job role is responsible for ensuring total compliance of all Islamic Banking operations to laid down procedures/policies, ascertain uniformity in Islamic Banking operations and delivery of services whilst identifying all processes that expose the bank to risk.

Key Responsibilities:

• Develop and maintain the core banking systems strategy for the bank, aligning it with the overall enterprise architecture goals and business objectives. This includes defining and establishing principles, standards, best practices and guidelines for integrating core banking systems, applications and data across the organization.
• Coordinate and provide support to branches to ensure risks are proactively managed through embedded process of proactively identifying, assessing, mitigating, controlling, monitoring, and reporting all events that have risk exposure potential in Islamic banking products by reporting all risks to facilitate prudent management decisions.
• Support Sahl Head Office Unit to adopt high operational standards within the fabric of operational and daily living within the Islamic banking framework by conducting monthly review of BCPs parameters and carrying out updates where there are material changes.
• Support Sahl Head Office staff to ensure high level customer satisfaction in branches through operational effectiveness, efficiencies and customer complaint resolutions for Islamic banking products.
• Ensure compliance with anti-money laundering policies and procedures as guided by the operations Manual and the AML/KYC manuals.
• Collaborate with other units in developing business cases, manuals and policies that adhere to Sharia principles and relevant regulations that will ensure proper execution of Islamic banking products to avoid any potential Sharia non-compliant risk.
• Review and drive measures to obtain cost efficiency and optimization through automation and process improvement and to continuously evaluate performance of the process changes to obtain efficiency and mitigate risks.
• Drive timely resolution of Operational Risks highlighted by Audit and Risk Management teams.
• Identifying and assessing risks related to Islamic banking operations and developing and implementing risk management strategies.
• Ensure unit risk register & KRI’s are kept up to date, and event /loss incidents are maintained.
• Support the unit with effective credit monitoring mechanisms to proactively identify areas and facilities at risk of migration and credit quality deterioration allowing for timely intervention and corrective actions.

The Person

For the above position, the successful applicant should have the following:

• Bachelor’s degree from a recognized university is required
• Professional Qualifications: AKIB, CPA (K) will be an added advantage
• Master’s degree in business administration will be an added advantage
• 5 years minimum of relevant experience and Islamic Banking Required
• 1 year of experience in retail Operations is required
• 1 year of experience in Audit/Compliance role is desired
• 1 year of experience in Credit will be an added advantage

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Friday 11^th April 2025

Qualified candidates with disability are encouraged to apply.

Only short-listed candidates will be contacted.