Reporting to the Group Regional Businesses Director & the Trustee Services Board of Directors, this position is directly accountable for the general management and oversight of KCB Trustee Services, a growing subsidiary of KCB Group Plc. The role holder will be required to implement business development initiatives in line with the overall organization strategy, influence business through research of innovative solutions, leverage best practice and assimilate with proven practices to ensure exceptional relationship management, customer experience and compliance with relevant guidelines.
Key Responsibilities:
- Develop and execute comprehensive strategies to create new business opportunities for the Group in collaboration with senior management to accelerate revenue growth and build sustainable business.
- Responsible for growth of market share, while retaining existing client base.
- Prepare and make relevant returns to the Fiduciary Committee of the Bank and Regulators- RBA and CMA- Ensure that all the relevant returns are made to the regulators as stipulated by the Acts. (i.e. RBA Acts and Regulations and CMA Act and Regulations). And all other regulations.
- Oversee the provision and development of trustee services in line with industry’s best practices
- Ensure KCB Trustee Services operates in a cost-effective manner by proposing an annual budget for revenues and cost framework for activities.
- Responsible for growth of market share, while retaining existing client base
- Establish guidelines to interact with service providers including custodians, administrators, banks, actuaries and auditors among others by KCB Trustee Services staff.
- Establish satisfactory risk framework, governance matrix and control procedures for business in compliance with regulatory authorities and compliance procedures.
- Establish a governing code of conduct, based on the CFA code of ethics for KCB Trustee employees and ensure the rules are observed Ensure filing of returns to regulators is done on a timely manner.
- Motivate and develop KCB Trustee Services staff through capacity building to ensure competence, high professional standards and productivity.
The Ideal Candidate: Academic, Professional & Experience:
For the above position, the successful applicant should have the following:
- Hold a bachelor’s degree from a recognized university
- A master’s degree will be an added advantage.
- Possess Trustee Development Program of Kenya Certification and CISI which is essential.
- CFA Certification will be an added advantage
- Have at least 10 years of work experience including management experience demonstrated in the following areas:
- Trustee Services Management – 8 years’ experience
- Portfolio Development & Management Strategy – 8 years’ experience
- Banking Operations & Core Banking Systems – 5 years’ experience
- Capital & Money Market Instruments and Transactions – 5 years’ experience
- Risk Management – 5 years’ experience
- Leadership & Team Management – 5 years’ experience
- Customer Service & Client Experience Management – 5 years’ experience
- Business Development & Growth Strategy – 5 years’ experience
- Relationship Management (Retail / Affluent / Institutional) – 5 years’ experience
- Management Information Systems (MIS) & MS Office (Word, Excel, PowerPoint) – 8 years’ experience
The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.
To be considered your application must be received by Friday 23rd January 2026.
Qualified candidates with disability are encouraged to apply.
Only short-listed candidates will be contacted.
