Relationship Manager, Sahl Banking - Kipande House Branch

Reporting to the Branch Manager the job role will be responsible for creating and maintaining Relationships with Islamic Banking customers both Retail & Corporate in a manner that grows business product uptake and utilization.

Key Responsibilities; -

• Managing and leading customer relations, both corporate and Retail.
• Shari’ah compliant product sales and other cross sales of other basket products as per targets
• Liaison with Relationship teams and Retail Branch network to grow the business
• Risk Management to mitigate losses e.g. Frauds and revenue leakages.
• Training and development of branch staff
• Proper Documentation and administrations of Shari’ah compliant portfolios,
• Managing PAR as per set targets.
• Responsible for leadership, management, growth and maintenance of the SAHL book
• Maintain and grow the existing SAHL customers through enhanced relationships
• Achieve the set targets in terms of numbers and values for both liabilities and assets
• Monitor and manage SAHL customer complaints, constantly review service delivery standards and position staff in a way, which ensures maintenance of the highest service standards.

The Person

For the above position, the successful applicant should have the following:

• Bachelor’s degree.
• Islamic Banking Certification is added advantage.
• 3 years’ general work experience
• 2 years’ experience in Banking Operations
• 2 years’ experience in Credit
• 2 years’ experience in Sales & Relationships 

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Friday, 20^th February 2026.

Qualified candidates with a disability are encouraged to apply.

Only short-listed candidates will be contacted.