Card Systems Manager

The Position:

The role reports to Manager E-Channels; Card Switch & Interface in Technology Division.

The job purpose is to maintain an efficient Card Management System; deliver quality service to both internal and external customers and provide high system availability of systems at all times; and to provide operational assistance and guidance in IT related areas to the Card Center team and ensure compliance of the card management system with payment associations (VISA & MASTERCARD).

Key Responsibilities:

• Provide technical support for existing Tranzware Online, Card Management System (CMS), Interchange, Agency, Multiperso (Instant Card Issuance), IntelliNac, ATMs, FIMI and implementation of related projects.
• Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.
• Perform core systems administration tasks, that is, the custodian of systems, ensure security of systems and information, maintain inventory of systems and perform authorized users administration.
• Collect and account for transactions acquired through merchant establishments, ATMs and other sources.
• Establish and maintain data processing schedules and controls to ensure timely delivery of quality assured outputs.
• Ensure timely delivery of reports for users, processing of incoming and outgoing files to and from VISA and MASTERCARD and any other interfaced systems.
• Ensure 24*7 availability of the card systems as required by users
• Keep track of systems and user related issues and attend to them promptly.
• Perform system upgrades and apply system patches promptly received from system vendors.

The Person:

For the above position, the successful applicant should have the following:

• University Degree in Information Technology/Computer Science/Mathematics from a recognized institution.
• Professional Qualification in ITIL.
• Proficient in Linux Redhat; Oracle Database administration; Business Analysis; Technology Operations.
• Master’s degree in computer/ business related/ Project Management will be an added advantage.
• 2 years’ experience in Card Systems.
• 2 years’ experience in Banking Operations.
• 1-year experience in Linux Server Administrator.
• 1-year experience in IT Projects and Business analysis.

The above position is demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Wednesday, 25^th January 2023.

Qualified candidates with disability are encouraged to apply.

Only short-listed candidates will be contacted.