Assistant Operations Manager

The Position: 

The aim of the role is to ensure that the operations of the company are carried out efficiently. The Assistant Operations Manager will be responsible for ensuring he/she plans, develops, directs and monitors the operations of KCB Investment Bank by ensuring adherence to rules set by regulatory authorities are met, will be the custodian of the company operational processes and procedures and any other operational correspondence.

Key Responsibilities:

• Liaising with the Finance Officer and other stakeholders during preparation of financial statements.  
• Assisting internal and external auditors and inspectors, responding to audit queries, and providing audit information and schedules. All such requested schedules and information must be provided promptly. 
• Ensuring that Fund Managers and Custodians receive their contract notes by email on T, and the hard copies on T+1 and all other processing is done within agreed turnaround times. 
• To ensure all the relevant statutory deductions are remitted to the relevant statutory bodies in a timely manner. 
• To liaise with Administration & IT on disaster recovery plan, testing & certification.  
• To Liaise with Legal department on complaints with legal implications.  
• Ensuring all CDSC functions – immobilization, withdrawals, transfers etc. – are done in a timely manner. 
• Build, improve and maintain effective relationships with industry stakeholders i.e., NSE, CDSC, Custodian Banks, Registrars, Fund Managers, Uganda Stock Exchange, Uganda Registrars and CMA. 
• Ensure seamless communication between customer service and operations. 
• Manage the query resolution process by providing timely responses.

The Person:

For the above position, the successful applicant should have the following:

• A Bachelors’ Degree from a recognized institution.
• A Masters’ Degree, professional qualification, CPA/ACCA, CISI or equivalent will be an added advantage.
• 3 years’ experience in a busy banking operations department or brokerage operations department
• Must demonstrate effective communication skills and exceptional customer service skills. 
• Must be time conscious and have the ability to deliver on agreed time frames. 
• Must have experience in leading a team of co-workers.
• Must have knowledge of investment banking products and the regulatory environment.

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Friday 24^th February 2023

Qualified candidates with a disability are encouraged to apply.

Only short-listed candidates will be contacted.