Senior Manager, Card Issuing

The role holder will create and execute a cohesive strategic card product plan that optimizes debit and prepaid card issuance, activation & utilization and credit card portfolio performance.

Key Responsibilities

• Development and implementation of strategies necessary to achieve a sustained growth in revenues & profitability through the card business. 
• Retain and enhance business relationships from existing and potential customer base through delivery of excellent customer experiences.
• Develop, market and monitor the Cards business, with the aim of ensuring that the Bank remains competitive and keeps track with dynamic digital/Card/Channel environment.
• Direct involvement in overall business strategy, tactics, and objectives necessary to deliver on Channel Business expectations. Include strategy management planning events, regular one-to-one discussions with peer senior managers.
• Lead and develop an effective team through training. Communication, performance management, development plans and reward/recognition practices.
• Implement the Group compliance policy by containing compliance risk in liaison with the Manager Risk and Compliance, ensuring adequate compliance resources, risk mitigation and training, fostering a compliance culture and optimizing relations with regulators.
• Create and implement well-orchestrated action plans including engagement with regulators. Knowledge of all regulatory changes and operational environment and assures compliance with current regulations.
• Develop budgets to ensure cost containment.

The Person

For the above position, the successful applicant should have the following:

• Bachelor's Degree from a from a recognized institution
• At least 5 years' work experience
• 4 years' experience in Visa and MasterCard Operations experience
• 3 years' experience in Card sales experience
• 2 years' experience in Card service and retention experience
• 1 year' experience in Card portfolio management experience
• 1 year' experience in Card product development experience

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Friday 22^nd March 2024

Qualified candidates with disability are encouraged to apply.

Only short-listed candidates will be contacted.