Relationship Manager, Industrials

Reporting to the Sector Head, Industrials, the staff will be responsible for Implementing the Corporate Banking Customer Value Proposition (CVP), Industry Value Propositions (IVPs), initiatives and activities aimed at optimizing both customer experience and profitability for the bank and for the businesses. 

Key Responsibilities

• Implement sector strategy in line with the overall Sector Strategy.
• Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
• Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs.
• Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
• Ensure strong cross- selling of existing and new products to existing and new clients.
• Responsible for maintaining a healthy link between the Balance Sheet and Income Statement through managing the margins at which facilities are made available to clients in the portfolio.
• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
• Relationship Management of Key Sector Customers and Stakeholders.
• Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank.

The Person

For the above position, the successful applicant should have the following:

Academic Qualifications:

• A bachelor’s degree in business management with a bias in Commerce, Accounting, Economics or Finance
• Possession of MBA/ MSc. in a relevant field will be an added advantage 
• Professional qualifications (CPA, ACCA, AKIB) will be an added advantage.  

Experience Required

• Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management.
• Credit and Financial Analysis 
• Client Portfolio Management 
• Experience in relationship management and service delivery.
• Previous management experience in a sales or operational role
• Experience in customer service and value chain Finance products.
• General Branch Banking Operations
• Experience in relationship management and service delivery.
• Proficient in Ms Office Suite – Ms Word, Power Point, Ms Excel

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Friday 31^st May 2024

Qualified candidates with disability are encouraged to apply.

Only short-listed candidates will be contacted.