Product Configuration Specialist

Spearheads Card IT Support activities including selection of appropriate system solutions, implementations of card systems, supporting cards internal and external stakeholders, problem resolution and troubleshooting. To deliver quality service to both internal and external customers and always provide high system availability. Work with other teams to introduce additional Card systems programs and functionalities, including design, functionalities, features, certifications and implementation.

Key Responsibilities

• Manage Card systems environment (Cards, ATM, POS, E-commerce) and ensure system uptime.
• Follow up on required development by vendors and developers and ensure fixes are implemented.
• Execute the necessary technical tests for all programs and modifications of the section.
• Analyze the bank’s requirements including automated systems, applications update and finding the appropriate technical solutions in coordination with other teams.
• Supervise the development and maintenance of card management systems in the bank according to the plans and time limits in this regard.
• Ensure Card systems are in compliance with various mandates from different entities (Payment Schemes, PCI-DSS, Bank’s IT Policies)
• Execute technical tests and certification tests with external parties.
• Addressing the problems items of card management section systems radically.
• Any other tasks assigned by the direct supervisor.
• Preparing reference material for team by drafting instructions and creating knowledge base.
• Evaluating system potential through assessing compatibility of new programs with existing programs (Process improvement)

The Person

For the above position, the successful applicant should have the following:

• Bachelor’s Degree in IT or Computer Science
• Professional Certifications: ITIL and/or Oracle Training is a requirement
• Switch Training (any payments switch) and/or PCI DSS Training is required
• 6 Years Total Minimum of Experience Required
• Minimum 3 years of Information Technology Working Knowledge
• Minimum 3 years of Expertise in Switch, Card, POS, ATM, eCommerce, and HSMs

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Friday 23^rd August 2024

Qualified candidates with a disability are encouraged to apply.

Only short-listed candidates will be contacted.