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Bank
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Category: Ways of Banking
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How to access it(pesalink):

How to register

  1. Dial *522# enter your mobile banking PIN
  2. Select Cash Transfers
  3. Select PesaLink and proceed to Register.
  4. Confirm your account to be linked to your mobile number. By default the mobile number linked will be your mobile banking registered number.
  5. You will receive an SMS from PesaLink confirming successful registration.

Once you link your KCB Bank account(s) to PesaLink, you will be able to access PesaLink services via:

How to receive money to your KCB Bank account.

  1. The sender should be registered with PesaLink.
  2. Request the sender to send money to your KCB Bank account and the money will be deposited real-time.

How to send money to an account in another bank

  • Via USSD
  1. Dial *522#
  2. Select Cash Transfers
  3. Select PesaLink
  4. Select Pay a Person
  5. Choose either Pay to a Phone, an Account or a Card
  6. Select the KCB account to pay from
  7. Select the batch where the beneficiary bank falls (based on the bank’s first letter)
  8. Select the beneficiary bank receiving the money
  9. Enter the Beneficiary Account to pay
  10. Enter the amount and submit the transaction
  11. Enter payment description (i.e. Reason for the payment)
  12. Confirm the payment

You will receive 2 SMS’s, one from KCB and another one from PESALINK confirming the transaction. 

  • Via the KCB App
  1. Open your KCB App.
  2. Select Cash Transfers
  3. Select Send to Other Bank or Mobile
  4. Search and select the beneficiary bank where receiver’s account is domiciled.
  5. Enter the recipient account number, recipient account name, amount & submit.
  6. Enter the mobi PIN and confirm.

You will receive 2 SMS’s, one from KCB and another one from PESALINK confirming the transaction.

PesaLink Fees & Charges

 

Download Pesalink FAQS
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PesaLink allows you to receive money into your KCB Bank account instantly from another bank anytime, anywhere. The service also allows you to send money directly from your KCB Bank account to any local bank account instantly from as little as KES 10 up to KES 250,000 daily.

 

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Category: Ways of Banking
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KCB Mobile Banking Features:

Become a KCB Bank Agent

Sign up to become a KCB Bank Agent and go ahead with us on this journey of bringing our revolutionary banking solutions closer to our customers.

This is what is required to become an agent: -

  • Have a bank account with KCB
  • Two colored passport size photos
  • Pin certificate
  • Identification document
  • Valid certificate of good conduct
  • Business license
  • Existing business must have operated for a minimum of 12 months
  • Fill application forms from the nearest KCB branch
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Our wide network of over 16,000 KCB Bank Agents enable us to deliver our banking services close to you, right within your neighborhood.

You can deposit cash into any KCB Account or withdraw from your KCB Account easily and conveniently. You can also make:

  • Cash deposits
  • School fees payments
  • Rent payments
  • Bill payments
  • Funds transfer
  • Balance inquiries
  • Mini statement requests
  • Account opening
  • NHIF, NSSF and KRA payments

 

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Category: Ways of Banking
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Our network of over 380 ATM's is spread out in convenient locations to allow you quick and easy self-service banking. You can withdraw cash 24 hours a day as well as deposit at select ExpressBank ATM's

Find the KCB ATM closest to you.

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Category: Ways of Banking
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KCB Mobile Banking Features:

KCB Mobile Banking Services

1. Pay utility bills 

Conveniently pay your KPLC Post-paid, DStv, GOtv, Star Times, Nairobi Water & Jambo Jet bills from your account anytime, anywhere.

2. Buy Airtime

Easily buy Safaricom, Airtel & Telkom airtime of up to KES 10,000 for FREE.

3. Transfer money to any account & mobile wallets

You can conveniently transfer money to any KCB account, accounts in other banks, to M-PESA & Vooma wallets with ease.

4. Pay school fees

Pay schools fees for your loved ones to over 10,000 schools countrywide directly from your account. All you need is the student name & the admission number.

5. Borrow a KCB Mobile Loan

You can access the KCB Mobile Loan of up to KES 300,000 from your phone directly to your KCB account at a low rate of 7.21% for 30 days.

6. Enroll, earn & redeem Simba Points

Enroll for Simba Points by dialing *522#, transact on mobile banking, with your credit, debit or pre-paid card, on i-Bank to earn points. Redeem your Simba Points for airtime, cash & more exciting rewards.

7. Buy float 

You can buy float for your agency business of up to KES 2 million from your phone. Visit your nearest branch to enhance your daily float purchase limit.

8. View exciting deals for card customers

View exciting discounts & offers available to customers with KCB cards (prepaid, debit & credit) by click here: https://ke.kcbgroup.com/deals/
How to access it(pesalink):

How to activate KCB Mobile banking via KCB App

iOS enabled mobile devices

  1. Download the KCB App from App Store
  2. Follow the activation prompts on the App by entering your mobile number that is registered for KCB Mobile banking and Mobile banking PIN as required.
  3. Dial *522#
  4. Go to ‘No. 8 My Account’
  5. Select ‘Activate iPhone App’
  6. You will receive an SMS with an activation code (code is active for 5 minutes)
  7. Enter the code received to complete the activation process.
  8. The App is successfully activated, and you can proceed to transact.

Android enabled mobile devices

  1. Download the KCB App from Google Play Store
  2. Get started and follow the launch instructions to activate your app. Use the mobile phone number registered on KCB mobile banking and proceed to enter your KCB mobile banking PIN.
  3. You will be prompted to give permissions to the App to manage phone calls, proceed to allow.
  4. A security activation code will be sent to your number to authorize the activation request. You need to allow the App to automatically read this and any other notification as it authenticates your Mobile number.
  5. Upon successful mobile number authentication, the app is successfully activated.
  6. You can proceed to transact on the KCB App for Android.

Fees and Charges:

The following charges apply for transfer of money from KCB accounts to Mobile Money Wallets using KCB Mobile Banking.

 

Min

Max

Total Fees (Incl. Excise)

1

100

0

101

500

11.9

501

1000

14.2

1001

1500

16.5

1501

2500

26.25

2501

3500

37.75

3501

5000

49.25

5001

7500

62.75

7501

20000

74.25

20001

150000

76.25

 

 

 

 
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We pride in a robust and innovative mobile banking platform which has revolutionized banking for our customers. Pay your utilities, get loans, buy airtime, send and receive money, and access other banking services conveniently, all at the palm of your hand.

Download the KCB App on Play store and the Apple store, or Dial *522#.

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Transact conveniently at over 200 branches countrywide. Our range of financial solutions are designed to help you effectively manage your finances and grow your wealth.