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Category: Ways of Banking
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KCB Mobile Banking Features:

How to Access PAPPS

You can access PAPSS at any KCB Branch countrywide and on the KCB mobile Banking APP.

For Branch customers, they will be required to fill in a form capturing the transaction details, present it to the teller with your identification documents and or supporting documents depending on the nature and amount of the transaction.

For Mobile Banking customers, customers will log onto Mobile Banking and click on Global Transfers, under the global transfers tab the PAPSS icon will be visible. Click on the PAPSS icon and enter required information to process the transaction.

Benefits to Customers

  • Faster Transactions- Cross-border payments are processed in real-time.
  • Currency calculation for either sending or receiving amount.
  • Local Currency Payments- You can send and receive payments in your local currency, avoiding the need for USD or EUR conversions.
  • Safe and Secure transactions.
  • Cost effective transfers with competitive FX rates.
  • No sign up required, accessible to all KCB customers.

How to Activate PAPPS for Use

The service is available to all KCB customers. Customers are not required to sign up or activate the service.

For branch customers simply request to send a transaction through PAPSS and for Mobile Banking users access the service on the KCB Mobile app under the Global Transfers Tab.

 

Terms and Conditions

PAPPS FAQS

 
How to access it(pesalink):

Supporting Documents:

  • Member downloading the App from Mobile Play Store. 
  • Church Admin who is set up during onboarding to approve the linking of the app to church domain
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The Pan African Payments & Settlement System (PAPSS) is a pan African cross border service that allows users send funds in their local currencies to recipients in other African countries. The system is designed to enable African trade and execute cross border transfers real-time and in their local currencies, thereby removing the hard currency dependency and delays in transacting cross border.

 

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Category: Ways of Banking
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KCB Mobile Banking Features:

What is required

  • Must have a KCB Bank account
  • Must register for KCB Internet banking
Mbenki Benefits:

Platform Rates and Fees

  • No fee to access KCB Internet banking services apart from data charges.
  • No monthly access fees
  • Fees charged for fund transfers depending on amount, inter-bank charges

Rates and Fees

  • Stop Cheque Payments Kes 450
  • Balance Enquiry Kes 10
  • Transfer Own Account Kes 50
  • Statement Access Including Mini Statement Kes 100
  • Transfer (Third Party) Accounts in KCB Kes 50
  • Cheque Book Order Kes 750 (subject to changes in SSRC)
  • Bill/Tax Payments Kes 30
  • Standing Order Setup Kes 250
  • Bulk Processing (Internal Accounts) Kes 100
  • Bulk Processing (EFT) Kes 150
  • Bulk Processing (RTGS) Kes 500
  • Swift transfer Kes 2000

Click here to download the guide for bulk payments.

Forms

Download application form below:

 

Other relevant documents

User Guide

KCB QUICK PAY FILE UPLOAD

Swift Guide

FAQs
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Our Internet Banking is safe and secure, offering convenience while giving you control over your finances anytime and anywhere. Pay your utilities, transfer money to other accounts and access your statements at the comfort of your internet enabled device.

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How to access it(pesalink):

Transfast

It is a money transfer service offering cross-border remittances. Customers are able to receive money directly into account, mobile or at any of its 200,000+ payout points globally.

  • How do I send money through Transfast?
    • Visit a money transfer agent in your area with your ID/passport or relevant identification documentation accepted.
    • The agent personnel will capture your send transaction details and provide you with a 13-digit Transfast tracking number.
    • provide the recipient you have sent money to with the relevant 13-digit Transfast tracking number.
    • The receiver can then collect the cash from any Money Transfer agent offering Transfast money services in the beneficiary country. 
  • How to receive money via Transfast
    • Have your 13-digit Transfast tracking number from your sender, country you are receiving from and the transfer amount expected.
    • Visit a KCB Bank Branch near to you.
    • Provide your transfer details together with your government-issued ID.
    • The Teller will pay your money in cash. 
  • What options are available for receipt?
    • Cash-out at any KCB Branch 
  • Benefits of using Transfast
    •  Low cost remittance
    •  Safe & secure systems
    •  Online transaction tracking

 

 
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Through our International Money Transfer partners; Western Union, MoneyGram, Ria, Transfast, Global Money Exchange and Gulf Exchange we offer safe, fast & reliable money transfer services in over 200 countries and territories around the world.

To send or receive money, simply walk into your nearest KCB Bank branch with your identification document and transact. You can also send/receive money from/to your KCB Bank account directly via the KCB mobile banking App.

Through our account-based money transfer services, your loved ones living abroad can now deposit money directly to KCB Bank accounts using the following money transfer services.

 

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How to access it(pesalink):

How to register

  1. Dial *522# enter your mobile banking PIN
  2. Select Cash Transfers
  3. Select PesaLink and proceed to Register.
  4. Confirm your account to be linked to your mobile number. By default the mobile number linked will be your mobile banking registered number.
  5. You will receive an SMS from PesaLink confirming successful registration.

Once you link your KCB Bank account(s) to PesaLink, you will be able to access PesaLink services via:

How to receive money to your KCB Bank account.

  1. The sender should be registered with PesaLink.
  2. Request the sender to send money to your KCB Bank account and the money will be deposited real-time.

How to send money to an account in another bank

  • Via USSD
  1. Dial *522#
  2. Select Cash Transfers
  3. Select PesaLink
  4. Select Pay a Person
  5. Choose either Pay to a Phone, an Account or a Card
  6. Select the KCB account to pay from
  7. Select the batch where the beneficiary bank falls (based on the bank’s first letter)
  8. Select the beneficiary bank receiving the money
  9. Enter the Beneficiary Account to pay
  10. Enter the amount and submit the transaction
  11. Enter payment description (i.e. Reason for the payment)
  12. Confirm the payment

You will receive 2 SMS’s, one from KCB and another one from PESALINK confirming the transaction. 

  • Via the KCB App
  1. Open your KCB App.
  2. Select Cash Transfers
  3. Select Send to Other Bank or Mobile
  4. Search and select the beneficiary bank where receiver’s account is domiciled.
  5. Enter the recipient account number, recipient account name, amount & submit.
  6. Enter the mobi PIN and confirm.

You will receive 2 SMS’s, one from KCB and another one from PESALINK confirming the transaction.

PesaLink Fees & Charges

 

Download Pesalink FAQS
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PesaLink allows you to receive money into your KCB Bank account instantly from another bank anytime, anywhere. The service also allows you to send money directly from your KCB Bank account to any local bank account instantly from as little as KES 10 up to KES 250,000 daily.

 

  1. KCB Bank Agents
  2. Mobile Banking
  3. ATMs
  4. Branches